If you play SANDINH STUDIO's games or access any of our other Services on connected third-party applications or connect our Services to any third-party applications, including social networks like Facebook, SANDINH may receive certain information about you from the provider of the third-party application. The information we receive depends on the SANDINH game you're playing, the third-party application, your privacy settings and, if applicable, your friends' privacy settings on that third-party application.
For example, SANDINH may collect and store some or all of the following information shared by the provider of the connected third-party application:
If you are unclear about what information a third-party application is sharing with us, please go to the third-party application to find out more about their privacy practices.
Cookies and Automated Information Collection
We and service providers acting on our behalf, like Google Analytics, store log files and use tracking technologies such as:
We and our service providers use these log files, tags, and tracking technologies to collect and analyze certain kinds of technical information, including:
If you want to adjust your privacy preferences on your mobile device, please see How to Access, Update and Manage Your Information.
Information About You That You Share With Us Directly
We may also let you create a player profile, separate from your social networking site profile (for example, your Facebook profile), that other SANDINH players can see. Your player profile may include information like:
Certain information in your SANDINH profile may be publicly accessible on SANDINH websites that offer direct access to SANDINH games, including:
Except for games designed for users under 17, your SANDINH player ID number used to identify your account and player profile will appear in the URL of your profile page. It will only allow access to information you make public in your settings.
Information You Generate Using Our Communications Features
Except for games designed for users under 17, you may be able to take part in certain activities on our Service that let you communicate or share information not just with SANDINH, but also with other SANDINH players. These include:
You acknowledge and expressly agree that we may access in real-time, record and/or store archives of these communications, comments on SANDINH STUDIO's servers to make use of them to protect the safety and well-being of our players and SANDINH STUDIO's rights and property in connection with our Services; to conduct research; to operate, improve, personalize and optimize our Services and our players' experiences, including through the use of analytics.
If you purchase a license to use in-game virtual currency or virtual items in a game you play on SANDINH, our third-party payment processor will collect the billing and financial information it needs to process your charges. This may include your postal address, email address and financial information. SANDINH does not collect or store your financial information, like credit card numbers. However, SANDINH STUDIO's payment processors may share non-financial information with us related to your purchases, like your name, billing address and the items purchased in order to fulfill your order. SANDINH may also obtain the billing and payment information that you provide when your purchase is processed by someone else (like Facebook, Apple or Google) such as when you purchase something in a game you play on a social network or that you downloaded on your mobile device. Our Terms of Service explain our policies and terms relevant to our charges, billing practices, third-party credits and virtual currencies. Please note that purchases of third party credits or currencies may also be subject to those parties' policies.
Customer Support Correspondence
Except as provided herein, when you ask for help from our Customer Support team, we will collect and store the contact information you give them (generally, your name and email address), information about your game play or activity on our Services, and your SANDINH player and/or social network ID number. We will also store the communications you have with the Customer Service team and any information in those communications in order to provide support and improve the Services. For users of our games designed for users under 17, we will use your contact information for the sole purpose of providing a one-time response to your question. We will then delete your information from our servers.
Information You Give Us For Text Messaging Services
We receive and store the information you provide, including your mobile telephone number, when you choose to sign up to receive SMS messages.
The main use of the information we collect and store is to provide a better gaming experience, but there are other uses as well. The uses for which we collect and store your information include:
We may disclose or publish aggregated information (information about you and other players collectively that is not intended to specifically identify you, for example, players between the ages of 21 and 25 who live San Francisco) and other non-personal information about our players for industry analysis, demographic profiling, marketing, analytics, advertising, and other business purposes.
In addition, we may share your information (which may include personal information) with third parties (in other words, parties other than SANDINH) or allow third parties to collect this information from our Services in the following circumstances:
Friends and Other SANDINH Players
The Service supports and often encourages you to interact with other players. In most SANDINH games, if you play through a social network or register through a social network (for example, Facebook Connect), your social network friends will see your name, profile photo and descriptions of your game activity. Similarly, in many SANDINH games, other players, regardless of whether they are your social network friends or not, will be able to see descriptions of your game activity (including the identification of any SANDINH games you have played), communicate with you within our Services, and view your game profile, which may include your name or a "game name" and your profile photo. For example, in SANDINH Poker, any other player may see your game profile if you are playing at the same table. In certain cases, your profile photo can reveal your social network ID or SANDINH player ID, and access to a social network ID or SANDINH player ID may allow others to view the public information associated with your related social network profile or SANDINH account. Other players may also be able to send you game requests or even friend requests through the related social network's or SANDINH STUDIO's communication channels.
The information collected may be used to:
Safety, Security and Compliance with Law
Your information, and the contents of all of your online communications in our Services and between You and SANDINH may be accessed and monitored as needed to provide our Service and may be disclosed:
Sale or Merger
Information We Receive From a Third-Party Application Where You Play Our Games or From Your Mobile Device
To manage the information SANDINH receives about you from a third-party application where you play our games, like Facebook, you will need to follow the instructions for the third-party application for updating your information and changing your privacy settings. The privacy management tools for applications on Facebook can be found here. To review and update information associated with your SANDINH game profile in certain games, visit the "settings" page in that game. You also can manage some aspects of information collection and use by visiting the "settings" page of your mobile device and reviewing the permissions of each application or "app."
Accessing and Updating Your Information Held by SANDINH
If you want to review, delete, or change the information SANDINH has about you or have additional questions, email us at [email protected]. We will respond to your request within thirty days.
Stopping Use of Your Information
If you no longer want SANDINH to make active use of your information, you may send an email to [email protected]. Place "Delete My Account" in the subject line and include your first name, last name, email address and your social network ID for the social network from which you access our Services (if applicable) in the body of the email (for example, your Facebook user ID). We will respond to your request within thirty days. Please note that certain records, for example those relating to payments or customer service matters, will be held for legal and accounting purposes. If you have sent content through or posted content on the Service, we may not be able to delete it.
Opting Out of Geolocation
If you have previously allowed us to access your geolocation data, you can stop making geolocation available to us by visiting your mobile device's settings for the relevant application or the "settings" page for the relevant game.
Opting Out of Ongoing Collection of Information About Non-SANDINH Apps You Have On Your Device
To the extent that one of our games is collecting information about non-SANDINH apps you have on your device, the game will provide you with an option to stop making that information available to us in the "settings" page for the relevant game.
Opting Out of Promotional Emails from SANDINH
If you want to stop receiving promotional emails from SANDINH, click on the "unsubscribe" link in any promotional email from SANDINH or visit the email preference page. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective. Your unsubscribe or email preference change will be processed promptly, and in no event longer than ten business days.
Opting Out of Other Communications
You can opt out of receiving SMS messages (for example, text messages) by texting back STOP to the number we send the text from for that particular SMS message program. In some cases a preferences management page will also be available. When we receive an opt-out message from you for SMS messages, we may send a message confirming our receipt of your opt-out.
When you install our apps on your mobile device you can choose to receive push notifications, which are messages an app sends you on your mobile device even when the app is not on. You can turn off notifications by visiting your mobile device's "settings" page.
Opting Out of Cookie Tracking
You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. Flash cookies operate differently than browser cookies and cookie management tools available in a web browser may not remove flash cookies. To learn more about and manage flash cookies you can visit the Adobe website and make changes at the Global Privacy Settings Panel.
If you disable cookies, you may lose some of the features and functionality of our Services because SANDINH cookies are necessary to track and enhance your game activities.
Our websites and games may contain advertisements from Third-Party Services, which are companies other than SANDINH that may link to their own websites, online services or mobile applications. We are not responsible for the privacy practices or the content of these Third-Party Services. If you have any questions about how these Third-Party Services use your information, you should review their policies and contact them directly.
How long we retain your information depends on why we collected it and how we use it. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. For instance, we may retain some information for a few years after you have closed your account with us if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.
If you have an account registered directly with SANDINH, your profile information is protected by the password you use to access your SANDINH account. It is important that you protect and maintain your SANDINH account's security and that you immediately tell us of any unauthorized use of your account. If you forget the password to your SANDINH account, the Service allows you to request that instructions be sent to you that explain how to reset your password. If you access our Services through a social network and your social network account is hacked, this may lead to someone playing your SANDINH games without your permission. So, be careful to keep your social network account information, including your social network account password, secure as well. We urge you to log out of your SANDINH account and any social network account you have used to access our Services after you use it.
When you sign into your SANDINH account or enter payment information, we or our third party payment processor use encryption to transmit that information.
While we take precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk. If you have questions about the security of our websites, please contact us at [email protected].
Our Address: 43 Hocking Ave Earlwood NEW SOUTH WALES 2206
Email Us: [email protected]
Call Us: 0451668202